Stay Home. Stay Safe.
No matter how unreal things will get because of the COVID-19 virus, two things are for sure:
1. You have to eat.
2. Barbecue season is year long.
We can help make both of those things better.
Our stores in Calgary and the GTA (Burlington, Oakville, Toronto) have everything you need to make your home an escape from the chaos, inside and out. Whether you're upgrading your home by installing a new fireplace, or making your patio more comfortable with new furniture and a fire pit - we've got your back. From barbecues to tasty sauces and spices; we trust it'll be quick to convince you that eating at home is not only the safest for you and your social circle, but also a genuinely delicious concept. Barbecue season is YEAR ROUND (and your taste buds will thank you)! As a locally-owned Canadian business, we'd also appreciate your continuous support.
Our two locations in Calgary are currently open, however, due to new lockdown restrictions in Ontario, our Etobicoke, Burlington and Oakville locations are all closed for in-store shopping (except for curbside pickup, which follows regular operating hours). Stores are open from 10AM - 6PM, except Sundays where we're open from 12PM - 5PM. Please see our store location pages for exceptions and holiday hours.
Our stores are all very spacious, safe for social distancing, and to keep shoppers and staff as safe as possible, we are all wearing masks and keeping our distance from each other and customers.
For your safety and our safety, we've required staff to thoroughly clean their areas often throughout the day. We are also regularly washing and sanitizing our hands, as well as wiping down and sanitizing high traffic areas, such as payment areas, on a strict schedule.
What We Ask Of Our Valued Shoppers
Please practice social distancing from other shoppers and staff members when shopping in our showrooms. It's not that we don't want to give you all a big welcoming bear hug, but we want to keep everyone as safe and healthy as possible.
Our new reality has been a challenge for everyone, and although we are limited when it comes to physical and social interaction, as least we can bond over love of good barbecued food. Please be kind to one another, to our staff and to yourselves. We are all constantly adjusting and trying our best.
Our Safe Delivery/Pick-up Options
1. BARBECUE BUTLER
Local customers located within 20 km of our stores can enjoy premium assembly and delivery.
If you are outside of the 20 km radius, please proceed to checkout for parcel delivery.
For more information about what's included in the assembly and delivery package, please click here. Please note, Barbecue Butler orders may take longer to be delivered depending on current booking status (during barbecue season, we may be booking 1-3 weeks ahead).
2. FREE STORE PICKUP (NOT AVAILABLE IN ONTARIO)
Call in-store (between 10pm - 6pm, Monday to Saturday, or Sundays 12pm - 5pm) or order online to pick up at one of our locations in Calgary, Burlington, Oakville, and Toronto (curbside only). If you are purchasing online, please select in-store pickup with your preferred location at checkout. Store pickup orders take 3-5 days to process.
3. FREE CURBSIDE PICK UP
We understand you or your family members may not feel safe entering our store, especially with COVID-19 cases climbing. We respect that. Call in-store (between 10pm - 6pm, Monday to Saturday, or Sundays 12pm - 5pm) or order online to pick up at any of our five locations in Calgary, Burlington, Oakville, and Toronto. If you are purchasing online, please select in-store pickup with your preferred location at checkout. Once your order is ready for pick up, you will be contacted. Please call us once you are in our parking lot and we will have a staff member bring out your purchase safely. Store pickup orders take 3-5 days to process.
Our Five Canadian Stores.
If you want to come into one of our five huge stores and talk to us about how to improve your winter at home – we’d love to see you. All of our stores have plenty of parking and we have 41 years of experience in efficient, professional customer engagements. Our stores are also very spacious, making it effortless to keep proximity from other customers and staff during our current times.
Shop From Home.
If you’d like to have products delivered to your home, we can arrange for fast courier delivery of your gorgeous new barbecue products.
Request Barbecue Butlers from Home.
Bring our store to you! If you want the ultimate, (in-town) delivery experience, we can arrange our Barbecue Butler service for you. Our Barbecue Butlers work in Calgary, Burlington, Oakville, Etobicoke, Toronto and other communities within about a 30km radius of our physical store locations.
If you’d like to arrange a purchase without visiting one of our stores you can using any of these options:
1.) Purchase via our website.
2.) Email us your questions or requests.
3.) Pick up the ol' telephone and call your local store.
COVID-19 and Barbecues Galore.
At Barbecues Galore, the health and safety of our customers and staff is top priority. We are closely monitoring all developments and reliable sources regarding COVID-19 (Coronavirus) and are strictly following guidelines provided by the government and relevant health organizations.
While we value cleanliness and excellent personal hygiene year round, we've emphasized that our staff conduct frequent and extensive cleaning especially on all barbecues, patio furniture, fire tables, fireplaces, point of sale areas, doors, counters, displays, and any other touchable surfaces (including in the warehouse and offices). We aim to keep you, our employees, and any other people that cross paths with any Barbecues Galore store safe.
Employees are well-informed about the importance of social distancing, increased hand washing, and not putting themselves or others at risk by staying home if symptoms should arise. They are not only taking these precautions in-store, but especially when out for deliveries and interacting with new areas and people (our Barbecue Butler service).
Please use your discretion and keep a safe distance from other visitors in the store
- Feel free to use sanitizer or wash your hands while in our store
- Cover your cough or sneeze in the inside of your elbow or a disposable tissue
- Refrain from entering a Barbecues Galore store if you are sick or show symptoms of any illness
We will continue to be proactive with our efforts and would like to thank the Barbecues Galore community (staff, vendors, and customers) for staying supportive and positive during this time.