Barbecues Galore only ships to Canadian addresses except for Northwest Territories, Yukon & Nunavut. (It’s not that we don’t like those folks, it’s just, man, it’s pricey to get stuff sent up there.).
Orders will be processed and shipped as soon as we can get to it. Usually 24-72 hours for all in-stock products. If a product is out of stock, Barbecues Galore will send an email within 24-72 hours to notify you of estimated date of shipment.
Orders will be shipped Monday to Friday between 9:00 am - 5:00pm. Shipments may take 1-10 days to arrive depending on date shipped and distance from supplying warehouse. What can we say – it’s a big country. Once the order has shipped, an email will be sent with the tracking number(s).
Some shipments may be sent in multiple pieces due to size or weight of items and as a result may arrive at different times or via different carriers.
Orders with a “Ship To” address that differs from the “Bill To” address can expect a phone call to authenticate credit card/payment details. Credit card fraud is alive and well in Canada – we’re trying our best to avoid it.
Large items ordered online are shipped via common carrier and will be delivered to your curbside, in a box, unassembled. If you order a large, heavy item online, have a plan for how to handle it when the shipping elves show up in front of your house.